There are many easier and more reliable programs than SmartShow such as NCH, PowerDirector and Movavi. So please save your money for a more trustworthy product and company. I believe that if a customer paid for something and it didn't work out for them, they should be refunded if the company provided no solution to the issue. I am writing this so that you won't have to suffer the same fate as me. They even don't have a company address on their website so you don't know where this company is based from. If you can't backup your product with a refund, that means you're not that confident with your product. The lack of refund policy on their website alone is a huge red flag. They keep dragging the conversation so they can tire me and eventually give up on requesting a refund. They still didn't offer a solution or refund. I use another program to create content and it doesn't give me any issues at all. Only their program has issues on my computer. Instead, I sent them a screenshot of my computer info (specs, OS, etc.) that shows my computer is decent, up to date, and meets the requirements of their program. I declined it because who knows it could be a malicious application. They said the script would get my system info.
#Smartshow 3d file sharing install#
They keep steering the conversation away from refund and asked me to install a program on my computer instead. I provided all of that but they didn't offer any solution so I asked for a refund.
![smartshow 3d file sharing smartshow 3d file sharing](https://www.fullsoftzone.com/wp-content/uploads/2020/07/SmartSHOW-3D-windows.jpg)
They asked me to send them a bunch of information including the project I used, screenshots and screen recording that demonstrates the problem.
![smartshow 3d file sharing smartshow 3d file sharing](https://a.fsdn.com/con/app/proj/smartshow-3d.s/screenshots/smartshow-screenshot.png)
I reported this immediately to their customer support through email because they don't have phone support. It freezes and crashes which make your unsaved work gone. The program is easy to use but it is slow.